Incapable of charging, charging slowly, or occasionally charging:

Verify that the phone has wireless charging support.

Verify the charging head's power: While using wireless charging, a charging head must meet a minimum specification of 5V 2.4A. The charge will be sporadic if it is lower. It would be preferable to use a QC3.0 adapter if you have an Android phone.

Verify the phone case's wireless charging compatibility: For optimum charging, please take off any thick, uneven, or tough cases, metal ring holders, metal attachments, and credit cards. Make certain that the phone case is no thicker than 6mm.

How to stop your phone from getting too hot: To save energy and switch off the phone screen while using wireless charging, we recommend closing all open applications.

Dash won't stick to or hold the suction cup in place:

1. How can I make sure the suction cup sticks strongly? The suction cup and pad at the bottom are washable. After prolonged use, the suction cup and pad can regain their stickiness by being rinsed and air dried. Due to the suction cup's great viscosity and attraction, we do not advise applying it to surfaces like leather, walls, or frosted glass.
2. How to assure stability: We advise using the STICKY GEL PAD on the dashboard's uneven surface before applying pressure to the suction cup. You must first turn the button on, then press the item into place on the dashboard, and then buckle the button.
3. NOTE: When it's chilly, the bottom suction cup could solidify. We advise warming up the sucker pad by having hot air blow on it from the vent first, then sticking it on the dashboard or other surface because this could impact how adhesive the sucker is.
4. Only the horizontal and vertical air vents are supported; the round air vents are not.

Clamping Arms are ineffective:

1.When the arm clamp runs into an obstruction, it will halt and wait for the subsequent action to close. If this is the case, remove the obstruction, push the induction button to return the device to the closed state, and then press the switch once more to resume regular operation.

2.The arm clamp won't function if the product is out of power. If you want the clamping arms to move when you clamp or release the phone, please plug the cable into the QC3.0 car charger. If you don't, they won't.

3.Battery degradation.